Review the terms and conditions governing the use of our website and services.
These Terms of Service (“Terms”) constitute a legally binding agreement between you and VantageRTM LLC (“VantageRTM,” “we,” “us,” or “our”) governing your access to and use of the VantageRTM website at vantagertm.com, the VantageRTM mobile application, and all related services (collectively, the “Platform”). These Terms apply to all users including parents and guardians, therapists, practice administrators, and website visitors.
VantageRTM provides managed Remote Therapeutic Monitoring (RTM) services for Speech-Language Pathology and therapy practices.
The Platform enables:
• Parents and guardians to log daily therapeutic exercise completion for their enrolled children
• Therapists to review patient compliance data and complete monthly clinical reviews
• Practice administrators to monitor program compliance and generate billing documentation
• Automated generation of monthly RTM billing reports for submission to insurance payers
Account Creation:
Access to the Platform requires a user account. Accounts for parents and guardians are created by enrolled therapy practices. Therapist and administrator accounts are created by VantageRTM. You are responsible for maintaining the confidentiality of your account credentials.
Eligibility:
You must be at least 18 years of age to create an account. Parents creating accounts on behalf of minor children represent that they are the legal parent or guardian of the child and are authorized to consent to the collection and processing of the child’s health information.
Account Security:
You are responsible for all activity that occurs under your account. You agree to notify us immediately at [email protected] if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account credentials.
VantageRTM handles Protected Health Information (PHI) as a Business Associate of enrolled therapy practices. By using the Platform, you acknowledge and agree that:
• PHI submitted through the Platform is handled in accordance with our HIPAA Notice of Privacy Practices and Privacy Policy
• PHI submitted by parents and guardians will be shared with the patient’s assigned therapy practice for clinical and billing purposes
• You have read and understood our Notice of Privacy Practices and Privacy Policy before submitting any health information
• You will not submit false, misleading, or inaccurate health information through the Platform
• VantageRTM is not a covered healthcare provider and does not provide medical advice, diagnosis, or treatment
You agree to use the Platform only for its intended purposes and in compliance with all applicable laws. You agree not to:
• Submit false, fabricated, or intentionally inaccurate health information
• Attempt to gain unauthorized access to any portion of the Platform or another user’s account
• Reverse engineer, decompile, or attempt to extract the source code of the Platform
• Use the Platform to transmit malware, viruses, or any harmful code
• Violate any applicable federal, state, or local laws or regulations including HIPAA
• Use the Platform in any manner that could interfere with its operation or another user’s access
• Collect or harvest any information from the Platform without authorization
VantageRTM charges therapy practices a per-patient monthly program management fee as specified in the practice’s service agreement. All billing terms, payment schedules, and fee structures are governed by the separately executed Service Agreement between VantageRTM and the enrolled practice. These Terms do not govern financial terms between VantageRTM and enrolled practices.
The VantageRTM Platform, including all software, content, design elements, trademarks, and documentation, is owned by VantageRTM LLC and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform for its intended purposes during your enrollment period. You may not copy, reproduce, distribute, or create derivative works from any portion of the Platform without express written permission.
THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. VANTAGERTM DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. VANTAGERTM MAKES NO REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF ANY BILLING REPORTS, AND ALL BILLING SUBMISSIONS REMAIN THE RESPONSIBILITY OF THE ENROLLED PRACTICE AND ITS BILLING TEAM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANTAGERTM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM. IN NO EVENT SHALL VANTAGERTM’S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOUR ENROLLED PRACTICE TO VANTAGERTM IN THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These Terms are governed by the laws of the State of New Jersey without regard to its conflict of law provisions. Any disputes arising under these Terms that cannot be resolved informally shall be submitted to binding arbitration in accordance with the American Arbitration Association rules. You waive any right to participate in a class action lawsuit or class-wide arbitration against VantageRTM.
We reserve the right to modify these Terms at any time. We will notify enrolled practice administrators by email at least 30 days before material changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the modified Terms.
VantageRTM may suspend or terminate your access to the Platform for violation of these Terms, non-payment, or at the request of the enrolled practice to which your account is affiliated. Upon termination, your right to access the Platform ceases immediately. PHI will be retained for the period required by applicable law and then securely deleted.
VantageRTM LLC · [email protected] · vantagertm.com · 609-535-3510
